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PRIVACY AND SECURITY
We are all concerned about protecting our security and privacy when using the Internet. At Forrests Music we will always treat your personal information with the utmost care and respect.
Security of the information Forrest Music collects
Your credit card information (number, expiration date and security code) is never on our servers, and we never see it. The credit card form is an iframe loaded by your browser over a secure connection from stripe.com. Your credit card number goes directly from your browser to stripe.com. We receive the results of the transactions, never the credit card details. We do not see, and do not have access to, your card number; We only see the results of the transaction.
When you place an order your card is authorized for the amount of the order. When we invoice your order for shipping we capture the invoice amount. We do not receive any money until the day after your order has been invoiced for shipping.
All personal information is encrypted when stored and transmitted. Transmission over the Internet uses TLSv1.2 or TLSv1.3, depending on your browser, for a secure connection.
The application process available on our website is an iframe loaded by your browser from United Midwest Savings Bank over a secure connection. Your personal information is sent directly from your browser to United Midwest Savings Bank. We do not see the data on the form, all we receive are the results of the submission.
The information collected automatically
Like most web sites, some information is automatically received and collected
in our log files and by Google Analytics, Google AdWords and Logical Position when you visit us. Forrests Music logs the IP (Internet protocol) address
of the computer you are using, the operating system and browser you are using,
the date and time you accessed the site, and the address of the web site from
which you linked to our site (The "Referer" (sic) HTTP request header).
This information is used to monitor usage.
If you use our search function we also log what you searched for, and the results.
We use this information to tailor the search function, and to identify products
we should add to our selection.
The information you provide us
If you choose to purchase something, we ask you to supply the minimum
amount of information needed to safely and conveniently complete your transaction.
This includes:
Name (shipping & billing)
Address (shipping & billing)
Telephone number (in case we need to contact you about your order)
E-mail address (so that we can confirm your order)
Payment information
Payment information
You can pay by either credit card or PayPal. If you pay by credit card
your credit card number goes directly from your browser
to stripe.com. We receive the results of the transactions, never the credit card details.
We do not see, and do not have access to, your card number.
Cookies
Cookies are required for the shopping cart and search software to properly
function. If you choose to turn off cookies in your browser you can browse our
site, but the search and the shopping cart will not work.
Javascript
Javascript is required for some features of the site to work.
You can browse the site without using Javascript, but many parts will not work.
Privacy
We do not sell your information. If you would prefer we not send
you any advertisement, please let us know! Just e-mail us at sales@forrestsmusic.com
and ask us to take you off our mailing list and we will be happy to remove you.
We will not solicit you by telephone.
E Mail
We never
email you about 'updating' your account, 'members support', etc. These e-mails
are created by viruses and/or worms and are not in any way connected to Forrests
Music.
If you are concerned about an email claiming to come from Forrests, look at
the email headers. Legitimate email from Forrests Music will have originated
from one of our mail servers, forrestsmusic.com, mail.forrestsmusic.com,
mailout.easymail.ca, or smtp.easymail.ca
Further information
If you have any other concerns, please email us at sales@forrestsmusic.com,
or call us at 800-322-6263. We will be happy to answer any questions.
