Payment Methods
You may pay for your orders by VISA, MasterCard, or Discover Card using our secure shopping cart.  Instrument purchases may also be paid for by bank check, drawn on a US or Canadian bank in U.S. dollars, and mailed to our location in Berkeley, California; please e-mail us for additional information.

Mail & Fax Orders
If you prefer to order by mail click here to download our order form in pdf format. You may need to download the free Adobe® Acrobat® Reader®. Please mail or fax your order to :

Forrests Music
1849 University Ave.
Berkeley, CA 94703
Tel. 800-322-6263
Fax 510-845-7145

Telephone Orders
We would be happy to take your order over the phone, just call us at 800-322-6263 0r 510-845-7178. We answer the phones from 9:00 to 5:30 on weekdays, 9:00 to 5:00 on Saturday. We are in California, so these are Pacific times!

Sales Tax
We are required to collect sales tax on all purchases, as well as shipping and handling, on orders shipped within California.
Orders shipped outside of California are not subject to sales tax.

Satisfaction Guaranteed
All items may be returned within 30 days of invoice date with the exception of used reeds, special order items and instruments after the trial period. Instruments sold on "special-order" terms are not returnable. Please examine all items promptly upon receipt. No adjustments can be made after 30 days of receipt of merchandise.

Returns
When returning items, please include a copy of the invoice for proper credit. If we made an error in filling the order, we will re-fill the order at no additional shipping charge and compensate you for the return postage/shipping - but not more than the original shipping charge. (This does not apply when the order exceeded $125.00 and was shipped free.)

Damage in transit
Please call or e-mail us for instructions.